Terms of Use

Last Updated: February 2, 2026

Terms of Use for Gurby

Last Updated: February 2, 2026

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By downloading, installing, or using the Gurby mobile application ("App"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the App.

These Terms constitute a legally binding agreement between you and Gurby ("we," "our," or "us").

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Gurby is a mobile application designed to help expats navigate the process of settling in the Netherlands. The App provides:
  • Checklists and guides for administrative tasks (BSN registration, housing, healthcare, banking, etc.)
  • Progress tracking for completed tasks
  • General information about Dutch bureaucracy and regulations

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    THE APP PROVIDES GENERAL INFORMATION AND GUIDANCE ONLY. IT DOES NOT CONSTITUTE LEGAL, FINANCIAL, TAX, MEDICAL, OR PROFESSIONAL ADVICE. The information in the App is provided for educational and informational purposes. You should always verify information with official Dutch government sources and consult qualified professionals for advice specific to your situation.

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    You must be at least 13 years old to use this App. By using the App, you represent and warrant that you meet this age requirement.

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    The App may function without creating an account. Your progress and preferences are stored locally on your device.

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    You are responsible for:
  • Maintaining the security of your device
  • All activities that occur through your use of the App
  • Ensuring any information you provide is accurate and current

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    The App offers premium features available through auto-renewing subscriptions ("Premium" or "Gurby Pro"). Premium features include access to all categories and content.

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    We offer the following subscription options:
  • Monthly Subscription: Billed monthly at the current price displayed in the App
  • Yearly Subscription: Billed annually at the current price displayed in the App

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    SUBSCRIPTIONS AUTOMATICALLY RENEW unless cancelled at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price you originally paid.

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    You can cancel your subscription at any time through your device settings:
  • iOS: Settings → Your Name → Subscriptions → Gurby → Cancel Subscription
  • Android: Google Play Store → Menu → Subscriptions → Gurby → Cancel Subscription

    • Cancellation takes effect at the end of the current billing period. You will retain access to Premium features until then.

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    All purchases are processed through the Apple App Store or Google Play Store. By making a purchase, you agree to their respective terms of service and payment policies.

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    Prices are displayed in the App and may vary by region. We reserve the right to change prices at any time. Price changes will apply to subsequent renewal periods, not the current active subscription.

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    If a free trial is offered, it will convert to a paid subscription at the end of the trial period unless cancelled at least 24 hours before the trial ends. Any unused portion of a free trial will be forfeited upon purchasing a subscription.

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    Refund requests are handled by Apple or Google according to their respective refund policies. We do not directly process refunds.

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    You can restore previous purchases through the Settings menu in the App. Purchases are tied to your Apple ID or Google account.

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    The App and its original content, features, and functionality are owned by Gurby and are protected by international copyright, trademark, and other intellectual property laws. This includes but is not limited to:
  • App design and user interface
  • Text, graphics, and images
  • Checklists and guides
  • Mascot characters and branding

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    We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

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    You may not:
  • Copy, modify, or distribute the App or its content
  • Reverse engineer, decompile, or disassemble the App
  • Remove any copyright or proprietary notices
  • Use the App for any commercial purpose without our permission
  • Scrape, harvest, or extract data from the App

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    If you provide feedback, suggestions, or ideas about the App ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the App without any obligation to you.

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    You agree not to use the App to:
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit viruses, malware, or harmful code
  • Interfere with the App's functionality or security
  • Attempt to gain unauthorized access to any systems
  • Use the App in any way that could damage or impair it
  • Collect or harvest information about other users

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    The App may contain links to third-party websites or services (such as government websites, banks, or service providers). We do not control and are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk.

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    THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS OF INFORMATION
    • We do not warrant that:
  • The App will be uninterrupted, secure, or error-free
  • The information in the App is accurate, complete, or current
  • Defects will be corrected
  • The App is free of viruses or harmful components

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    While we strive to provide accurate and up-to-date information about Dutch regulations and procedures, laws and requirements change frequently. Always verify information with official sources such as:
  • Dutch government websites (rijksoverheid.nl, gemeente websites)
  • Immigration and Naturalisation Service (IND)
  • Tax authorities (Belastingdienst)
  • Healthcare authorities

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    TO THE MAXIMUM EXTENT PERMITTED BY LAW, GURBY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, data, use, or goodwill
  • Any damages resulting from reliance on information in the App
  • Any damages arising from your use or inability to use the App
  • Any fines, penalties, or legal issues resulting from following the App's guidance

    • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR €50, WHICHEVER IS GREATER.

    Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

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    You agree to indemnify, defend, and hold harmless Gurby and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:
  • Your use of the App
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit through the App

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    You may stop using the App at any time by deleting it from your device.

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    We reserve the right to suspend or terminate your access to the App at any time, without notice, for any reason, including if we believe you have violated these Terms.

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    Upon termination:
  • Your license to use the App ends immediately
  • You must delete the App from your devices
  • Provisions that by their nature should survive will remain in effect (including Sections 6, 10, 11, 12, and 14)

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    These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

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    Any disputes arising from these Terms or the App shall be resolved through: 1. Good faith negotiation between the parties 2. If negotiation fails, binding arbitration in accordance with Dutch law 3. The courts of Amsterdam, Netherlands shall have exclusive jurisdiction for any matters not subject to arbitration

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    You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

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    We may update these Terms from time to time. Changes will be effective when posted in the App. Your continued use of the App after changes constitutes acceptance of the new Terms.

    We will make reasonable efforts to notify you of significant changes through the App or other means.

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    If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

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    These Terms, together with our Privacy Policy, constitute the entire agreement between you and Gurby regarding the App and supersede any prior agreements.

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    Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

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    If you have any questions about these Terms, please contact us:

  • Email: yigitserin@gmail.com
  • Support: yigitserin@gmail.com

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    If you are using the App on an Apple device, you also agree to the following:

  • These Terms are between you and Gurby, not Apple
  • Apple has no obligation to provide maintenance or support for the App
  • Apple is not responsible for any claims related to the App
  • Apple is a third-party beneficiary of these Terms

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    If you downloaded the App from Google Play, you also agree to Google Play's Terms of Service.

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    By using Gurby, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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